Called this company as they were the provided contractor through home warranty, set appointment, no call no show. When I called to ask about no call no show, operator insisted a technician should have been out and would "call right back". No call. Waste of my time waiting for their 5 hour window to show up, completely disappointed.
Always professional!
We had an electrical problem with AEP which blew our furnace. Called Bayer, came when they said they would and fixed the furnace, had parts with them. Good company to do business with.
I would rate it a negative 10 stars if that was an option. Totally incompetent, they are unable to communicate on a basic level (answer the phone!). Placed order on Thursday, confirmed on Saturday that they would be out the following Tuesday. Took PTO to wait for the technician Tuesday. They never showed. I called multiple times, no answer on Tuesday. The next day, I again called multiple times, no answer. Immediately used a different phone number and they answered, I guess they were ashamed Said again they would be out Wednesday afternoon. I stayed at home again, technician tries to knock on a side door of the house instead of the front doorbell. I had answered his phone call 20 minutes before telling him I was home, my garage was open and car in the garage. He decides to leave without trying to the front door bell or calling me again. Totally incompetent. Would strongly recommend against using this company if you need service. There are many other choices for HVAC service. -Bruce
Bayer Plumbing Heating Llc is a US General Contractor based in Lancaster, Ohio. Bayer Plumbing Heating Llc is located at 602 S Columbus St, Lancaster, OH 43130, USA.
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