Excellent service here. I sent flowers to a patient who I did not know was discharged the same day the flowers were delivered. They followed up, delivered a fresh bouquet to her home and the arrangement was GORGEOUS! I will recommend this shop to everyone I know. Very thankful you went above and beyond in every way.
Awful experience with Floral Originals. Placed an order a week before Valentine's Day through 1-800- Flowers, they use local vendors to service customers and promise delivery by 5:00 to businesses. Floral Originals delivered flowers to my fiancées admin assistant at 7:30 at night after she was already gone. Not only were they late, but they delivered the wrong flowers in a much smaller arrangement than the website advertised.
Staff were SO friendly and accommodating. The flowers we purchased for a wedding were stunning.
I ordered a Christmas arrangement from Floral Originals online. I needed the arrangement to be delivered the next day. It was to be delivered to my parents that live just outside of Lancaster, within the same zip code. There was an $8.00 delivery fee plus a $2.99 service charge added to my order, bringing the total to $43.00. I did not hear from the flower shop on the day I placed the order. I received a voicemail the next day stating the order "is not enough money" and they "would not be delivering it". The road it was going to was "way out and too curvy". The voicemail stated they had tried to reach me the day I placed the order which was untrue. They did not try to call, they did not leave me a voicemail, nor did they email me. If they had, I could have had another company make the delivery for me. My parents have lived on this road for many years and I have had many arrangements delivered to them. When I spoke with the woman that called, she stated the order was too small for them to deliver and they weren't going to. Purchaser beware....if you need something delivered in a timely manner, you may want to avoid this company. I could have had something there on time if they had responded in a timely manner.
Service is detail oriented and customized. Beautiful flowers. Alternative choices available. Throws, stepping stones, ect.
Floral Originals is a US Florist based in Lancaster, Ohio. Floral Originals is located at 512 W 6th Ave, Lancaster, OH 43130, USA.
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